Last updated: August 2026
Quotes provided over call, WhatsApp, or through our contact form are estimates based on the information you share (pickup/drop city, vehicle type, and carrier preference). Final pricing is confirmed at the time of booking confirmation.
A condition inspection is carried out at pickup and again at delivery. Customers are encouraged to review and retain a copy of the inspection report for their records.
Vehicles transported with us are covered under transit insurance for the duration of the journey, subject to the terms of the applicable insurance policy. Pre-existing damage noted at pickup is not covered under transit insurance.
Estimated delivery timelines are shared at the time of booking but may vary due to traffic, weather, route conditions, or other circumstances beyond our control. We keep customers informed of any significant delays.
Customers must ensure the vehicle's documents (RC, insurance) are available at pickup and delivery, fuel levels are within safe limits, and personal valuables are removed before transit.
Booking cancellations should be communicated as early as possible. Any applicable cancellation charges, if the carrier has already been arranged, will be communicated transparently before confirmation.
For questions regarding these terms, contact us at info@shivcartransport.com or call +91 8901252723.
Important answers about booking terms, customer responsibilities, vehicle pickup, route availability, and transport coordination.